Term & Condition
Kindly read the terms and conditions (Terms and Conditions) set out below carefully before ordering any Goods and Services from this website, www.banheang.com.my. By ordering any Goods and Services from this website, you have agreed to be bound by these Terms and Conditions.
The following terminology applies to these Terms and Conditions and any or all Agreements: “Clients”, “You” and “Your” refers to you, the person accessing this website and accepting the company’s terms and conditions. “The company”, “Ourselves”, “We” and “Us” refers to our company – Ban Heang (M) Sdn. Bhd. “Parties”, “Party”, or “Us”, refers to both the client and ourselves, or the client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the client’s needs in respect of provision of the company’s stated services/products, in accordance with and subject to the prevailing Malaysian Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or/ he/she/ or they, as taken as interchangeable and therefore as referring to same.
Acceptance of Terms
Intellectual Property Rights
You hereby acknowledge that all rights, titles and interests, including but not limited to rights covered by the Intellectual Property Rights, in and to the site, and that You will not acquire any right, title, or interest in or to the site except as expressly set forth in this Agreement. You will not modify, adapt, translate, prepare derivative works from, decompile, reverse engineer, disassemble or otherwise attempt to derive source code from any of our services, software, or documentation, or create or attempt to create a substitute or similar service or product through use of or access to the Program or proprietary information related thereto.
You agree not to disclose information you obtain from us and or from our clients, advertisers, suppliers and forum members. All information submitted to by an end-user customer pursuant to a Program is proprietary information of www.banheang.com.my. Such customer information is confidential and may not be disclosed. Publisher agrees not to reproduce, disseminate, sell, distribute or commercially exploit any such proprietary information in any manner.
Failure of the www.banheang.com.my to insist upon strict performance of any of the terms, conditions and covenants hereof shall not be deemed a relinquishment or waiver of any rights or remedy that the we may have, nor shall it be construed as a waiver of any subsequent breach of the terms, conditions or covenants hereof, which terms, conditions and covenants shall continue to be in full force and effect.
Severability of Terms
In the event that any provision of these Terms and Conditions is found invalid or unenforceable pursuant to any judicial decree or decision, such provision shall be deemed to apply only to the maximum extent permitted by law, and the remainder of these Terms and Conditions shall remain valid and enforceable according to its terms.
This Agreement shall be governed by and construed in accordance with the substantive laws of Malaysia, without any reference to conflict-of-laws principles. The Agreement describes and encompasses the entire agreement between us and you, and supersedes all prior or contemporaneous agreements, representations, warranties and understandings with respect to the Site, the contents and materials provided by or through the Site, and the subject matter of this Agreement.
Choice of Law; Jurisdiction; Forum
Any dispute, controversy or difference which may arise between the parties out of, in relation to or in connection with this Agreement is hereby irrevocably submitted to the exclusive jurisdiction of the courts of Malaysia, to the exclusion of any other courts without giving effect to its conflict of law’s provisions or your actual state or country of residence.
Placement of Orders
1.1 Any transaction between you and the service from Ban Heang is between you and Ban Heang.
1.2 Some of the goods may be suitable to certain kind of diet. You should check that the product that you are ordering is suitable to your particular health or diet.
1.3 Any orders that you have placed are subjected to delivery capability, product availability and acceptance by us. When you have placed your order online, we will notify you with an email or other forms of notification subject to our company’s policy. This confirmation will be produced immediately, and you must inform us immediately if information is incorrect. Once we received order confirmation, we will check the availability of the particular product and our company’s delivery capability.
Payment and Prices
1.1 All prices listed on the website of the products and services is the price of listing at that given time. Our company reserves the rights to change and amend these price lists.
1.2 Prices and list of pricing will be listed in the website when your order is placed. We only accept online payment ie. Credit Cards, Bank Cards and Online Banking.
1.1 Our delivery time stated is by approximation only and may vary. We will, at our capability deliver the orders to the designated address.
1.2 Correct and accurate shipping address must be given when placing orders. Ban Heang will not be responsible or bear any cost if the shipping address given is incorrect or inaccurate. Ban Heang will not be responsible for late delivery due to the incorrect information/ shipping address or instructions provided by your end.
1.1 At this juncture, delivery service is extended to Malaysia only. Items purchased with will be couriered within 3-5 business working days for West Malaysia, and 3-7 business working days for East Malaysia upon payment confirmation. However, Ban Heang (M) Sdn Bhd will not guarantee any firm delivery time and any dates quoted by us for the delivery of Product(s) are an approximate only and is not part of our contract with you. We will not be liable for any delay in the delivery of the Product(s).
1.2 All Order(s) made will be delivered to you via the service of a courier service company of our choice. Ban Heang (M) Sdn Bhd shall use reasonable endeavors to deliver the Product(s) of acceptable quality to the specified delivery address keyed in by the Customer(s). Kindly take note that it might not be possible for deliveries to be made to some locations due to certain circumstances. In the event that there is no delivery possible for the specified delivery address, we will contact Customer(s) to arrange for the delivery to be made to an alternative address.
|Modes of Delivery||Weight (Kilograms)||Rate of Postage|
|West Malaysia||First 2kg||RM 12.00|
|Every 1kg / 5kg||RM 1.50|
|East Malaysia||First 1kg||RM 15.00|
|Next 1kg||RM 15.00|
|*rates are subject to changes|
1.3 The Customer(s) is to notify Ban Heang (M) Sdn Bhd immediately if there is any changes to the specified delivery address keyed in and/or modes of delivery chosen by the Customer(s).
1.4 All deliveries shall be acknowledged and signed off by you or your representative at the time of delivery. This will be stated in our copy of the Consignment Note. Should you appoint a representative to receive the delivery, it is your responsibility to ensure that the appropriate person is present to sign for the Product(s) delivered.
1.5 In the event that there is no one present and a missed delivery happens, we will leave you a notification either by phone and/or email and schedule the re-delivery. Ban Heang (M) Sdn Bhd shall reserve the rights to charge you an additional delivery charges fee subject to the location of the specified delivery address.
1.6 Ban Heang (M) Sdn Bhd shall not be responsible for any Product(s) which are lost in delivery during the transition or otherwise not received. Ban Heang (M) Sdn Bhd reserves the right to withhold any deliveries of the Product(s) to the Customer(s) if it has any doubts whatsoever as to the Customer’s credit worthiness or insufficient identifications.
STATUS OF ORDER
For any enquiry on the status of order(s) please email to us. However, if you have already received the tracking number from us, please call the respective courier company and check with them the status of your parcel before contacting us.
RETURN AND REFUND POLICY
All products bought at https://banheang.com.my are non-refundable and non-returnable.
Please do not hesitate to contact us at info @banheang.com.my should you have any further enquiries.
Delivery will only be processed upon receipt of full payment for the purchased goods.